7c77 Privacy Policy — How We Handle Your Data

7c77 is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how 7c77 ("we", "us", "our") collects, processes, stores, and protects personal information provided by users ("you", "your") when you access or use the 7c77 website at 7c77.vin, including all games, betting services, account functions, promotional features, and customer support communications. This policy is incorporated into and forms part of the 7c77 Terms and Conditions.

By registering an account with 7c77 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Privacy Policy, you should not create an account or use the platform. Requests relating to your personal data — including access requests, correction requests, and deletion requests — may be directed to our support team at [email protected].

7c77 collects only the data that is necessary to operate the platform, verify your identity, process transactions, comply with responsible gaming obligations, and deliver a personalised and secure experience. The categories of personal data we collect include:

7c77 processes your personal data only for legitimate purposes that are directly connected to operating a safe, fair, and compliant online gaming platform. The specific purposes for which we use your data include:

• Account registration, verification, and ongoing account management.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Identity verification (KYC) to meet age verification and anti-money laundering obligations.
• Responsible gaming monitoring, including flagging unusual gambling patterns and facilitating self-exclusion and deposit limit requests.
• Fraud detection, platform security, and prevention of prohibited conduct as described in the Terms and Conditions.
• Providing personalised promotions, bonus offers, and platform communications (subject to your marketing preferences).

7c77 does not use your personal data for any purpose not described in this Privacy Policy. Where we wish to use your data for a new purpose, we will update this policy and, where required, seek your consent before doing so.

7c77 processes personal data on the following lawful bases:

• Contract performance — processing necessary to operate your account and fulfil your transactions on the platform.
• Legitimate interests — fraud prevention, platform security, responsible gaming monitoring, and improving service quality for Bangladesh players.
• Legal obligation — identity verification, age checks, anti-money laundering checks, and record-keeping obligations.
• Consent — sending marketing communications and promotions where you have opted in to receive them.

Your personal data may be shared with:

• Payment processors — bKash, Nagad, Rocket, Upay, Visa, and Mastercard partner systems, solely for the purpose of processing your deposits and withdrawals. These processors operate under their own privacy obligations and we require them to apply appropriate data protection measures.
• Game providers — Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and other licensed game studios, to the extent necessary to authenticate your session and record game outcomes. Game providers do not receive your financial or identity data beyond what is required for this technical function.
• Identity verification and fraud prevention services — third-party KYC and anti-fraud platforms used to verify your identity documents and assess account risk. These services are bound by confidentiality obligations and process data only as instructed by 7c77.
• Law enforcement and regulatory authorities — where we are required by law, court order, or other binding legal process to disclose personal data, 7c77 will comply. We will notify you of such a request where legally permitted to do so.

7c77 uses cookies and similar tracking technologies to operate the platform, remember your session preferences, detect fraud, and measure site performance. Cookies are small text files placed on your device by your browser when you visit 7c77.vin. Some cookies are strictly necessary for the platform to function correctly — for example, session cookies that keep you logged in during an active session. These necessary cookies cannot be disabled without preventing the platform from working.

In addition to necessary cookies, 7c77 may use analytics cookies to understand how players navigate the platform, and performance cookies to identify and resolve technical issues. You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some features on the 7c77 platform. 7c77 does not use third-party advertising cookies or cross-site tracking technologies that build advertising profiles.

7c77 applies industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include SSL (Secure Sockets Layer) encryption across all pages of the 7c77 platform, which protects data in transit between your device and our servers. Data stored within the 7c77 system is subject to access controls that limit who within 7c77 can view or process it, on a strict need-to-know basis. Payment data is handled directly by our payment processor partners and is not stored in full on 7c77 servers.

While 7c77 takes all reasonable steps to protect your personal data, no digital platform can guarantee absolute security. In the event of a data security incident that poses a risk to your rights and interests, 7c77 will notify affected players as soon as reasonably practicable and take steps to mitigate the impact of the incident. If you become aware of any suspected unauthorised access to your 7c77 account, please notify us immediately at [email protected].

7c77 retains your personal data for as long as your account remains active and for a defined period after account closure. The minimum retention period for account and transaction records is five (5) years from the date of account closure, in line with standard financial record-keeping obligations. Certain identity verification documents may be retained for longer periods where required by applicable law or regulatory guidance. Gaming activity logs are retained for a minimum of two (2) years for responsible gaming monitoring and dispute resolution purposes.

When your personal data is no longer required for the purposes for which it was collected, 7c77 will securely delete or anonymise it in accordance with our data retention schedule. Anonymised data (data from which all identifying information has been removed) may be retained for statistical analysis and platform improvement purposes indefinitely, as it no longer constitutes personal data.

You have the following rights in relation to your personal data held by 7c77. To exercise any of these rights, please contact [email protected] with your request. 7c77 will respond to all valid requests within a reasonable timeframe.

Please note that certain rights are subject to limitations. For example, the right to erasure does not apply where 7c77 is required by law to retain your data for a defined period (such as financial records held under anti-money laundering obligations). Where a request is refused, 7c77 will explain the reason in writing.

With your consent, 7c77 may send you promotional communications about bonuses, tournaments, new games, and platform updates via SMS to your registered Bangladesh mobile number or via email. You may opt in to receive these communications during registration or at any point via your account settings. You may withdraw consent and opt out of marketing communications at any time by contacting [email protected] or by updating your preferences in your account settings. Opting out of marketing will not affect transactional communications — 7c77 will continue to send you account-related notifications (such as deposit confirmations, withdrawal updates, and security alerts) regardless of your marketing preferences.

7c77 does not share your contact details with third-party marketers. All promotional communications originate directly from 7c77 and will identify 7c77 as the sender. If you receive a communication purporting to be from 7c77 that appears suspicious or requests your login credentials, do not respond and report it to [email protected] immediately.

7c77 may update this Privacy Policy from time to time to reflect changes in data practices, applicable regulations, or platform features. When we make a material change to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via their registered mobile number or email address. Your continued use of the 7c77 platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you remain informed about how your data is handled.